PRIVACY POLICY

Manning Remodeling + Construction, Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you opt in to receive SMS messages from us. These SMS practices comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

 

What Information We Collect

• Client names 
• Phone numbers
• Addresses 
• Email addresses
• Consent records (timestamp, method of opt-in)
• Message interaction data (e.g., delivery status, opt-outs)
• Any “Message” data from website

How We Use Your Information

To send SMS messages related to:

• Customer and project info and history
• Project updates
• Schedules and appointments
• To improve customer experience
• To comply with legal obligations

 

How Long Do We Retain Your Information?

• For client and project history only, we will retain your information until you request that it be deleted from our records.

 

How Often Do We Communicate?

• You may receive SMS messages when you inquire about a new/potential project and during active projects. 

Data Sharing and Third Parties

• Your data is not shared with or sold to any third party.

Data Security

• We implement appropriate technical and organizational measures to protect your personal data, including encryption and access controls.

User Rights

• You have the right at any time to access, correct, or delete your personal data. To exercise these rights please contact us directly.

Policy Updates

• We may update this policy from time to time. We will notify you of any significant changes by updating the effective date and providing notice via SMS or our website.

Consent and Opt-In Requirements

• Written consent is required before sending messages.

 

Consent must be:

• Checking the “By checking this box, you agree…” on our website
• Texting a Keyword such as “YES, START, SUBSCRIBE, etc…”
• Not pre-checked or implied

Opt-Out Instructions

• Reply STOP to stop SMS messaging or HELP for help.

 

Verbiage

• Affirmative (START, SUBSCRIBE, RESUME, CONTINUE, UNSTOP)
• Negative (STOP, UNSUBSCRIBE, QUIT, CANCEL, END)

 

Contact Information

• For any questions, concerns, or inquiries please contact us at:

Website: https://www.manningrandc.com

Email: Office@ManningRandC.com

Phone: 214-316-1949

Mail: PO Box 250842 Plano, Texas 75025