"Rick was an utmost professional as were his associates. The crew was always punctual (both arriving and completing projects), which was a pleasant change from my previous contractor. He was very accommodating regarding scheduling around my deliveries and other work. They were great about addressing the inevitable surprises that come with remodeling. When I had complaints, he was sincere to make things right. I would say they went above and beyond. There were times that we had differing opinions on aspects, but Rick's ability to communicate and negotiate really made the process go as smoothly as possible. I truly appreciate the thorough communication and realistic expectations he set. He seems to be a truly honorable and fair man, which seems to not be so easily found in this business. While I had cheaper bids, he was certainly the most trustworthy. It was a joy to do business with Rick. I would not hesitate to do so again."